Cancel order by customer conditionally - OC 3

Allow customers to cancel order and send Email or SMS notifications.

• Time condition: Allow customers to cancel order within 24h (or any time you setup) once an order is placed. Otherwise, the cancel button will not be displayed.
• Order status condition: Authorized order statuses (Customer with the specified order statuses only can cancel the order). Otherwise, the cancel button will not be displayed.
• Send email to customer to inform him that his order has been canceled.
• Send email notification to any admin email address of your choice.
• If time is past X hours (for example 24 hours) or order already canceled, the customer will not be able to cancel the order.
• Automatic stock rollback when customer cancels order successfully.
• Restore coupon code and voucher when order is canceled.

Note that guest orders can not be canceled, because guest does not have an account.

REQUIREMENTS

• VQMOD or OCMOD
• Smshare module: Optional. Needed only if you want to notify customer by SMS.
• As usual, if you have custom theme, expect some integration work.

AVAILABLE INTEGRATION (EXTRA)

• Send SMS (SMS is optional and needs smshare SMS module to work) to customer to inform him that his order has been canceled. [extra]

DEMO

• DEMO URL: http://demo3.prowebtec.com/demo_cancelor_oc3/admin/index.php?route=extension/module/cancelor
• Username: admin
• Password: admin

For the front office, create your customer account on the demo site and test yourself. Here is a test scenario that you can follow:

• Create your test customer account on the demo site
• Make a test order
• Go to your test account orders page
• Try to cancel your order